Shipping & Delivery
Processing Time: Once you place an order on our website, please allow 1-2 business days for order processing and verification. During peak seasons or special promotions, processing times may be slightly extended, but we always strive to get your order ready for shipment as quickly as possible.
Shipping Methods and Estimated Delivery Times: We offer the following shipping methods for domestic orders within the United States:
- Standard Shipping: Estimated delivery within 5-7 business days from the date of shipment.
- Expedited Shipping: Estimated delivery within 2-3 business days from the date of shipment.
- Priority Shipping: Estimated delivery within 1-2 business days from the date of shipment.
For international orders, the estimated delivery time will vary based on the destination and chosen shipping method. Please note that international customers are responsible for any customs duties, taxes, or fees incurred during the import process.
Order Tracking: Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track the progress of your shipment. This allows you to monitor your package's journey from our warehouse to your doorstep.
Shipping Charges: Shipping charges are calculated based on the shipping method chosen during checkout, the destination address, and the total weight of the package. You can view the shipping cost for your order during the checkout process before finalizing your payment.
Address Accuracy: Please ensure that you provide accurate and complete shipping information when placing your order. We are not responsible for orders delivered to incorrect addresses due to customer error.
Order Modifications: If you need to make changes to your order, including the shipping address, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been processed and shipped, changes may not be possible.
Shipping Delays: While we make every effort to ensure timely deliveries, please understand that unforeseen circumstances such as weather events, customs delays, or carrier issues can occasionally impact delivery times. If you experience a significant delay in receiving your order, please contact our customer support team for assistance.
If you have any further questions about our shipping and delivery policies, please feel free to reach out to our dedicated customer support team at tillstitch@gmail.com We're here to assist you and make your shopping experience with TillStitch.com as enjoyable as possible.